Privacy Policy

RELIABLE ELD takes your privacy very seriously. This Privacy Policy applies to the Service (as defined in our Terms of Service). Any terms used but not defined in this Privacy Policy have the meanings assigned to them in our Terms of Service.

Information We Collect

The primary reason we collect information from you is in order to provide you with our Service and to facilitate your use of the Service. We may collect the following information about you, which may include non-public personal information which can be used to identify an individual ("Personal Information").

Account and Profile Information

When accessing the Service, you provide us with Your Data and Personal Information, including but not limited to your name, mobile phone number, email address, mailing address and driver’s license information. Personal Information that we collect may also include documentation uploaded to your account by you or third parties to whom you have granted access to your account (including but not limited to motor vehicle records, proof(s) of insurance, and your transportation worker identification credential).

Information Related to Your Use of the Service

We automatically collect, record and store certain information related to your use of the Service such as:

Your Data (as defined in our Terms of Service)

Vehicle information

Information related to your driving of such vehicle (including but not limited to driver performance data, driving time, on and off duty status, etc)

Information you send to third parties using the Service, such as any messages sent to third parties via the Service, or the transmission of Department of Transportation inspection reports

Information about your usage of the Service including duration of use, screens or webpages you visit, and other information about your activities within the Service

Information Sent by Your Mobile Device

We collect certain information indirectly from you while you use the Service such as information about the device you use, hardware and software you use when accessing the Service, and your IP address.

Location Information

We may collect and store information about your location by converting your IP address into a geo-location or by accessing your mobile device’s GPS coordinates via the location services on your device

How We Share Information with Others

To Provide the Service

We share information with others in order to provide you with the Service, including:

Motor carrier(s) with which you have an employer, contractor or other business relationship

Governmental agencies such as the Department of Transportation or FMCSA upon their request and in order to facilitate transmission of messages and reports by you to these agencies

Third parties with whom we have business relationships in order to provide you with the Service

Our Service Providers

We also share information with third parties who provide services to us, including various analytics services, that help us monitor the performance of the Service and make improvements to the Service based on how you and other users are interacting with and using the Service.

Compliance with Laws

Law enforcement, government officials or other third parties (i) in connection with a formal request, subpoena, court order, or similar legal procedure; or (ii) when we believe in good faith that disclosure is necessary to comply with the law, prevent physical harm or financial loss, report suspected illegal activity, or to investigate violations of our Terms of Use.

Your Choices under this Privacy Policy

Choice to Opt-Out

We offer you choices regarding the collection, use and sharing of your information including Your Data and Your Personal Information and we will respect the choices you make. Please note that if you decide not to provide us with certain information, you may not be able to access the Service or portions thereof.

Opt-Out & Modification

If you want to opt-out of providing us information that we collect from you as described in this Privacy Policy, contact us at: info@reliableeld.com. If you would like to modify information that you have provided us within the Service, including Personal Information, you are able to modify certain information by logging into your account.

Notices to You and Changes to this Policy

We may occasionally send you push notifications through our Service, including our mobile application, to send you Service-related notifications or notifications of changes to this Privacy Policy or our Terms of Service. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings or through the mobile application settings.

For any questions regarding this Privacy Policy, please email us at: info@reliableeld.com or contact us by mail at:

Reliable ELD

121 W lexington Dr, 422 Glendale CA 91203

Effective as of March 1, 2020